MK Quilts is the leading NATIONAL Handi Quilter retailer with customers all across the nation and our own independent technicians scattered across the country.
We have noticed a disturbing trend plaguing HQ machine owners lately, with retailers across the nation closing up shop and leaving their customers without service or not offering reliable service even if open. We also realize that even if there is a retailer within a few hours, many owners struggle to physically transport their machines to the shop. With so few states having enough reliable technicians available to do service calls in the home, there is understandable frustration from HQ owners.
We saw a need for education and training, so we are in the process of developing a program to offer technical training to Handi Quilter machine owners (or owners of Janome/Babylock systems) who want to service their own longarms and who may want to become longarm technicians and offer their services to other quilters. This is NOT going to be a certification program. You will be learning from and receive mentoring from our own certified technicians.
We have completed the planning stage and have started the development phase. As we build the program, we would love to have you join us "behind the scenes" to see what we are developing and to get feedback, suggestions and recommendations from those individuals who might be interested in such a program. Our goal is to create two levels of training - one for those who are interested in learning to service their own machines and one for those who are interested in learning to do more advanced repairs on their own machines and possibly offer their services to others.
For that purpose, we have created this "classroom" to give us a meeting space and a way to collaborate and share information easily and privately. We will be hosting live webinars and active discussions to both share and gather information.
We expect the development to take us a few months and hope to launch the full program at the beginning of 2023.